Social monitoring goes beyond listening to online conversations, it helps brands and social media managers monitor in real time, analyze statistics and reports, react quickly in case of emergency or crisis and also work smartly.
There are so many free social monitoring tools online for social listening and each one varies slightly by a feature or two but here are my top five in no particular order. These tools make social media management easier to monitor and manage.
1. Mention
3. Hootsuite
4. Tweetdeck
5. Google Alert
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